UniXcape Contact Center
has a modular design. This design allows it to be extended without breaking functionality or requiring massive recoding efforts. Each module provides specific functionality often commands that are
related are grouped into one module. You will need to enable the modules that you desire, based on their function. By default UniXcape Contact Center comes with a good set of modules loaded, to enable most basic functionality.

Web Base Application Special Design for End User

http://www.unixcape.com/wp-content/uploads/contactcenter_icon1.jpg

You can used the UniXcape Contact center
So it easy, We’re design graphic user interface
Base on Metro UI Technology

All-in-One Ready

http://www.unixcape.com/wp-content/uploads/contactcenter_icon2.png

This design allows it to be accumulate Standard module without breaking
functionality or requiring massive recording efforts. Each ACD, Core
Engine, IVR, Recording.

Flexible for customize and Integration with Back office

http://www.unixcape.com/wp-content/uploads/contactcenter_icon3.png

UniXcape Contact Ceneter has provided connector and API
for Integrating with RDBMS, CRM, XML, JASON, Socket,
HTTP, Web Service and Etc.

Module Plug-In on demand

http://www.unixcape.com/wp-content/uploads/contactcenter_icon4.png

Module provides specific functionality often commands that are related are
grouped into one module. You will need to enable the modules that you
desire, based on their function.

Fully Mobility Design

http://www.unixcape.com/wp-content/uploads/contactcenter_icon5.png

Free seating or Work from home has possible In UniXcape Contact
Center via UnixCape Agent Internet Gate way.

Virtualization Technology

http://www.unixcape.com/wp-content/uploads/contactcenter_icon6.png

UniXcape- Contact Center allows install to the Virtual Machine. You will
used The UniXcape Contact Center fully feature on Virtualization
Technology.

Multi Tenants Technology

http://www.unixcape.com/wp-content/uploads/contactcenter_icon7.png

Flexible for Design to Multi Company and Multi Agent group has
supported Multi Company.

High Availability Enterprise Redundant

http://www.unixcape.com/wp-content/uploads/contactcenter_icon8.png

UniXcape- Contact Center has power full supported HA (High Availability)
mode. HA clusters usually usea heartbeat Private network connection
which is used to monitor the health and status of each